Frequently asked questions
Buying
How do I pay for a course?
Each course is a one-time purchase at the price shown on its page. Payments are processed by Stripe, so ENTREVALOR never sees your full card number.
Is there a subscription or membership?
No. Each course is bought once. If we add bundles or a membership later, the course page will explain exactly what's included before you buy.
Do I need to buy anything else to finish a course?
No. Each course includes everything it promises. Other courses go deeper on specific topics, and they're optional. Some lessons mention tools you might use, but you never need to buy a partner product to finish a course.
Access and devices
How long can I access a course?
Access terms are shown on each course page before you buy. Unless the page says otherwise: Ongoing access for as long as ENTREVALOR offers the course.
Is there an app?
No. ENTREVALOR is a website designed to work well on phones, tablets and computers. Open it in your browser and sign in; there's nothing to install.
Can I watch lessons offline?
No. Videos stream, so you need an internet connection to watch them. PDFs and spreadsheets you download can be used offline.
Will my progress carry over between my phone and computer?
Yes. Your progress, notes and Business Builder worksheets are saved to your account, so they're there on any device you sign in on.
Courses and content
Who writes and reviews the courses?
Every course page names its author and a subject-matter reviewer, with the reviewer's relevant credentials and the date the course was last reviewed. Each course keeps a source ledger and is checked before it's published.
Do you use AI to make courses?
AI tools may help with drafting, narration and visuals. People review everything before it's published, and AI-generated narration or visuals are disclosed in the course.
Will a course help me make money?
Courses teach skills and help you plan, but we can't promise income or results. Those depend on you, your market and many things outside a course. Numbers in examples are illustrative.
Do I get a certificate?
Where a course offers one, it's a "Certificate of Completion — non-accredited". It shows you finished the course. It isn't a license or a professional qualification.
Business Builder
What is the Business Builder?
A set of guided worksheets in your browser, such as a budget, pricing, cash flow, a marketing plan, operating procedures and a 30-day launch plan. Your answers save automatically as you work.
Can I export my work?
Yes. You can export a PDF launch pack, plus editable spreadsheets (XLSX) and a data file (JSON) you can keep or open in other tools.
Will the Business Builder register my business or give legal or tax advice?
No. It's a planning tool. It doesn't register a business, file permits or give legal, tax or financial advice. Check requirements with your local authorities or a qualified professional.
Refunds and support
Can I get a refund?
Yes, within the refund window shown on the course page (14 days from purchase unless the page says otherwise). Ask through the contact form using the Refund topic, or email support@entrevalor.com. Refunds go back to your original payment method.
How do I get help?
Use the contact form or email support@entrevalor.com. We aim to reply within two business days.
Privacy
Do you track me or show ads?
We use the cookies needed to keep you signed in. Product analytics are off unless you turn them on in your account settings. We don't use advertising or tracking pixels.
Can I download or delete my data?
Yes. In your account settings you can download all your data as a JSON file, or delete your account. Deleting removes your progress, notes, Business Builder data and profile. Order records are kept for tax and accounting, with the link to your account removed.
Will buying a course sign me up for marketing emails?
No. You only get newsletter and marketing emails if you sign up and confirm your address. Every one of those emails has an unsubscribe link and a link to change your topics. Emails about your purchases and account still arrive, because they're needed to deliver what you bought.